Privacy Policy

Privacy Policy

Introduction

Welcome to https://collision-repair-insurance.collision-talk.com! We prioritize your privacy and are committed to protecting your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and protection of information about our users. By using our website, applications, or services, you agree to the terms described here, which are in line with various global privacy laws, including:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal data
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado’s Privacy Act (CPA), Colorado, USA
  • Utah’s Consumer Sales and Service Act (UCPA), Utah, USA
  • Connecticut’s ConnectiCare Data Breach and Security Act (CTDPA), Connecticut, USA
  • Virginia’s Consumer Data Protection Act (VCDPA), Virginia, USA
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please be informed that this policy does not extend to external platforms, applications, or services accessed through links on our site, as these have their own privacy policies governing data collection and usage.

Processing Activities

This policy details the practices for data processing when:

  • You use our applications, apps, or services as an authorized user
  • You visit any website linked to this Privacy Policy
  • You engage with us through communications like newsletters, emails, telephone calls, or text messages (SMS)

Personal Data Collection

We gather various types of personal information for different purposes. This includes:

Account and User Information:

  • Username and password details
  • Contact data (email, phone number)
  • Billing and shipping addresses

Payment Details:

  • Credit or debit card numbers
  • Payment transaction history
  • Invoice and receipt data

Financial Records:

  • Bank account information for direct deposits or payments
  • Financial transaction logs

Purchase Data:

  • Order history, including products and services purchased
  • Shopping preferences and behaviors

Mobile Device Identifiers:

  • Unique device identifiers (UDIDs)
  • Mobile phone numbers

Location Information:

  • GPS coordinates
  • Location-based service data

Feedback and Reviews:

  • User comments, reviews, and ratings
  • Suggestions and feedback about our services

Social Media Data:

  • Profile information from social media platforms (if linked)
  • Interactions and engagement on our social media channels

Product Interaction:

  • Information about the products you view or interact with
  • Search queries and browsing behavior

We collect this data through direct user input, automated systems, and third-party sources. By using our services, you authorize us to gather and process this personal data.

Cookies and Similar Technologies

We employ cookies and similar technologies to enhance your experience on our site and for analytics purposes:

  • Strictly Necessary Cookies: Essential for website functionality and navigation.
  • Preference Cookies: Remember user preferences and settings.
  • Analytics Cookies: Track website usage, performance, and trends.

Users can manage non-essential cookies through our Cookie Manager, allowing you to customize your privacy settings.

Data Retention and Deletion

We retain personal data for as long as necessary for the fulfillment of various purposes, including:

  • Providing and improving our services
  • Complying with legal obligations
  • Resolving disputes or troubleshooting issues

Once these purposes are achieved, we ensure that your data is securely deleted or anonymized in accordance with applicable laws.

Security Measures

We have implemented robust security practices to safeguard your personal data:

  • Encryption: We use encryption for data at rest and in transit to protect against unauthorized access.
  • Secure Third-Party Processing: We engage trusted third parties to process data on our behalf, ensuring they adhere to strict security standards.

Children’s Privacy

We do not intentionally collect or solicit personal data from children under the age of 18. If we learn that a user is under 18 and has provided personal information, we will take steps to delete this data and terminate any associated accounts.

Your Data Rights (based on geographical location)

Depending on where you reside, you have specific rights regarding your personal data:

  • Access: You can request access to the personal data we hold about you.
  • Rectification: Have your inaccurate or incomplete data corrected.
  • Erasure (Right to be Forgotten): Request the deletion of your data in certain circumstances.
  • Restriction: Limit our processing of your data under specific conditions.
  • Portability: Receive a copy of your data in a structured, commonly used format.
  • Objection: Object to or refuse certain uses of your data.
  • Non-Discrimination: Ensure you are not subjected to unfair treatment due to exercising your data rights.

To exercise these rights, please contact our Data Privacy Team at your earliest convenience. We will respond to your requests in accordance with applicable laws.

Policy Updates and Changes

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the updated policy will be effective immediately upon publication. We encourage you to review this page periodically for the latest information.

Contact Us

For any inquiries, unsubscribe requests, data-related questions, or feedback, please contact us: